Leading consumer organisation, The Timeshare Association (Timeshare Owners and Committees), widely known as TATOC, has announced the successful affiliation of Spanish hospitality brand, Grand Holidays Club.
Based in Tenerife, Canary Islands, and with more than 20 years’ experience in the holiday ownership industry, Grand Holidays Club’s mission is to provide unique and unforgettable vacation experiences in prime locations for the discerning traveller.
Today, the resort portfolio comprises three resorts located in Tenerife, Fuerteventura and Lanzarote: the Flamingo Club, Oasis Lanz and Atlantic Garden with over 6,000 members owning fixed weeks and points.
The business is constantly evolving to ensure that members’ expectations are always exceeded – with improved holiday flexibility and additional choice, comfort and service.
There are plans to extend the portfolio and exciting new products and improvements will be introduced in 2016.
Kim Smallwood, member services at Grand Holidays Club explained: “We fully support the mission of the Association and firmly believe that the link provided by TATOC between the consumer and the developer is vital.
“In this way, we may address the problems that the industry is facing and promote a more positive attitude towards the timeshare experience in general. We are extremely pleased to have been accepted as a Platinum affiliate and will strive to offer our continual support to the association.”
Harry Taylor, TATOC’s executive chairman added: “In order to protect timeshare owners it is important we have a strong and legitimate industry providing the quality holidays consumers have purchased. TATOC’s affiliation programme recognises such companies, so I was delighted when Grand Holidays Club applied, and was subsequently approved, for affiliation. We look forward to working with them.”
The Timeshare Association (Timeshare Owners and Committees), known as TATOC, was formed over 25 years ago and is the only elected consumer association representing the interests of timeshare owners and their HOA/committees in Europe.
The mission of TATOC is to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the voice of owners.
In recent years, TATOC has worked hard to increase its membership base of timeshare resorts and individual members. It also works with legitimate timeshare business through its affiliation programme.
All TATOC affiliated businesses must comply with the Association’s strict Code of Conduct and are regularly monitored to ensure they provide the highest standards of customer service and comply with all legislation.
The not-for-profit Association is now an informed point of contact and authority on all timeshare matters and is a regular, unbiased contributor to the consumer press. The team works closely with the U.K.’s Trading Standards offices, law enforcement, Citizen’s Advice Bureau, the Competition and Markets Authority (formerly the OFT) and other authorities.
TATOC CEO and executive chairman, Harry Taylor, is regularly interviewed on national radio and features in the industry press.