Today, Thursday February 12, the TATOC Consumer Helpline and TATOC office will be experiencing issues with their internet access and communications. Steps have been taken so that the team can continue to provide support and assistance and they apologise if there is any delay in replying to your query today. The TATOC Consumer Helpline and TATOC team thanks you in advance for your patience and understanding.
TATOC has been informed that Dyserth Falls was temporarily closed on 13th January 2015 and was due to re-open on 14th February 2015.
The Association has since been informed that Dyserth Falls personnel have been laid off and no dates can be given on the re-opening of the resort.
If you have bookings through an exchange company to visit the resort, we would advise that you contact that company immediately to obtain more information on your bookings.
Any fractional owners who have entered into contracts through WMB Sales/Expert Resort Solutions should contact the TATOC Consumer Helpline team on 0845 230 2430 or visit the website at www.tatocconsumerhelpline.eu where you’ll find information on how to take action through the Credit Consumer Act.
If you have any payments that are contractually due to the original home resort and if you are still receiving requests for payments, you must deal directly with the original home resort.
Eran Revivo, group sales and marketing director for CLC World Resorts & Hotels, is a man on a mission as he trains for the world-famous Virgin London Marathon, which he is running to raise funds for the children’s charity NSPCC.
“It’s tough and requires a huge personal commitment, but it’s a great cause and is also something I’ve always wanted to achieve,” he says.
If you would like to join them and help boost the donation to the NSPCC, visit http://uk.virginmoneygiving.com/EranRevivo
RCI has added SANCL Tribe in Chengdu, China to its network of affiliated resorts, bringing a new destination option to its approximately 3.7 million members.